GameDuell contact and customer support

New here? Test for free!

Info & Help

Overview

Help index

more...

Contact

The Team

General Terms and Conditions

Sitemap

Responsible Gaming

Press Room

Partner Program

Jobs

E-mail our Customer Service

Subject:	Cancel membership
Your username*:
Your password*:
Your E-mail*:
We regret that you no longer wish to use our services. Despite our regret, we would be thankful if you would answer the following questions. In doing so you will give us the chance to understand why you decided to leave GameDuell, as well as things we can do to improve it. Thank you!
What is the main reason for your cancellation?

What disappointed you the most in the course of your membership?

Could we have prevented your cancellation had we reacted differently in a specific situation (more helpful customer service, a different contact person, faster help)?

In the future, will you be playing on other gaming-sites?

If yes, what do the other gaming-sites offer that we do not?

Please note: We will NOT be able to restore any of the data from your player history at a later point in time. The cancellation of your membership is final and cannot be revised.

*Required field

...choose another subject?

1. withdrawal
2. deposit
3. fairness
4. errors
5. cancel membership